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Frequently Asked Questions
faq
All our jewelry pieces are crafted from solid 925 silver to ensure the highest quality and lasting durability for a lifetime.
For our plated chains: Yes! We use 14K real gold with a minimum 0.5 micron coating, which is higher than the standard 0.1 micron, providing long-lasting value.
No! We don't use brass or copper because those are signs of fake jewelry. We use ONLY precious metals like gold and silver
The sparkle of our pieces in person is beyond words. Pictures and videos don't fully capture their brilliance. We assure you, our pieces look even better in person than they do online. Whether you're indoors with lighting or outdoors in the sunlight, these pieces will catch everyone's attention.
Our jewelry pieces are thoughtfully packaged with a jewelry cloth, a custom jewelry box, and secure packaging. Each order also includes custom cards personally written by PRESTIGE.
We anticipate a restock within 2-3 weeks. At Prestige 314, we are committed to ensuring our inventory is readily available for our customers. Thank you for your patience!
How to Clean 925 Silver and 14K Gold-Plated Silver
Materials Needed:
- Mild dish soap
- Warm water
- Soft cloth
- Soft toothbrush (optional)
Instructions:
- Prepare Cleaning Solution: Mix a few drops of mild dish soap in warm water.
- Soak the Item: Briefly soak your jewelry in the soapy water for a few minutes.
- Gently Clean: Use a soft cloth or a soft-bristled toothbrush to gently scrub the surface, focusing on any intricate details.
- Rinse Thoroughly: Rinse under warm running water to remove soap residue.
- Dry Carefully: Pat dry with a soft cloth, ensuring the item is completely dry to prevent tarnishing.
Tips:
- Avoid harsh chemicals and abrasive cleaners.
- Clean regularly to maintain shine.
- Store in a cool, dry place to keep your jewelry looking its best.
Since silver, like gold, is malleable, it is combined with other metals. 925 represents 92.5% silver, which is the Italian standard. Each piece is stamped with 925 on the clasp to ensure authenticity.
Unlike others on the market who use stainless steel or copper, we use silver, a precious metal with greater value. Our pieces are crafted to offer lasting value to our customers. Italian silver is renowned for being the highest quality silver in the world.
While stainless steel has its uses, such as in surgical tools and outdoor industrial equipment, we prioritize bringing value to our customers. That’s why we exclusively use precious metals.
Yes, we offer free shipping on all orders within the USA at Prestige 314.
It's well-known that Italian-made jewelry is among the most sought after globally. Italy is renowned for producing the highest quality silver and gold chains, as well as luxury items like cars and handbags.
No. Our chains are solid and have a substantial weight to them. We want you to feel the presence of the pieces whenever you wear them.
Your order will be processed within 1-2 business days, and we will ensure it is shipped within 3 days following processing. Thank you for choosing us!
If you don’t absolutely LOVE your Prestige 314 pieces within 14 days, you can return or exchange your items, provided they are in perfect, unworn condition. Please email us at prestige314shop@gmail.com for assistance with returns and exchanges.