RETURN POLICY

Return Policy

Exchanges or returns of a new, unworn PRESTIGE 314 piece will be accepted within 14 days of the delivery date. Returns must include all original packaging. We will accept any new, unworn PRESTIGE 314 piece for exchange; you pay only the price difference, if applicable, and shipping charges. Returns will be accepted at our discretion.

The exchange/return value is determined by the purchase price of the item. If you need to exchange or return an item, please contact us by email at prestige314shop@gmail.com.

Exchanges or returns must be shipped directly to PRESTIGE 314. Please pack and seal your box securely in the original packaging, and include the order number and a contact number. Customers are responsible for the cost of return shipping. We recommend that you ship your package with a carrier that provides a tracking number to ensure safe delivery. For security purposes, do not write the word JEWELRY anywhere on your package.

Once your package has been received, the item will be inspected, and its condition evaluated. We will contact you to verify whether your item is eligible for a refund/exchange, and if so, it will be processed within 2-3 business days. If a refund is due, a credit will be issued in the original form of payment. Shipping, handling, and insurance charges, if applicable, will not be refunded. Please note that if we refund your credit/debit card, your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.